Cancellation Policy
1. Weather Conditions:
This experience depends on favorable weather. While diving is usually possible during rain, it will be
canceled if a storm hits. Red flags will be posted along the beach, and we can confirm this on the diving
date. If the experience is canceled due to poor weather, you will be offered a different date or a full
refund.
2. Non-Refundable and Last-Minute Cancellations:
• Changes or cancellations made less than 3 full days before the experience start time will not be
accepted.
• Cancellations made on the day of the dive are strictly non-refundable.
3. No-Show Policy:
If you fail to show up on the day of the dive, the booking is considered a no-show and is non-refundable.
4. Flexibility for Emergencies:
In case of emergencies, cancellations or changes will be handled on a case-by-case basis, as decided by
the dive center.
5. Minimum Participant Requirement:
This experience requires a minimum number of participants. If the minimum is not met, you will be
offered a different date or a full refund.
6. Non-Refundable Clause
– Dive Policy – Number of Dives
Our dive program includes at least two dives per day. Should a guest choose to skip a dive or participate
in only one dive, we kindly ask for your understanding that no refund or partial reimbursement will be
offered. This is due to the fact that all arrangements are confirmed in advance, and operational costs are
incurred regardless of individual participation.
-Pickup- drop off transportation Policy
Please be informed that pickup drop off transportation services from the hotel to the pier is provided by
the company as a complimentary service, using our company vehicles. These are shared transfers with
other guests and not private car services. Should guests choose to travel to and from the pier by their
own means, they are welcome to do so at their own convenience. However, in such cases, no discounts
or refunds shall be granted, as the transportation service is offered free of charge.